Feedback

At Numurkah District Health Service we are very concerned about offering quality care and service. We depend on feedback to maintain this level of service.

We appreciate all feedback, whether positive or negative, and ensure that it is registered and actioned appropriately and in a timely fashion.

You may choose to provide your feedback in any of the following ways:

  • In person - at the Health Service - 2 Katamatite Road, Numurkah, Victoria, 3636 You may ask the Receptionist if you would like to speak with one of the Executive Staff.
  • By telephone - if you prefer, please call us on 03 5862 0555 and ask to speak with one of the Executive Staff.
  • By Fax - in addition you have the choice of faxing through your feedback to Numurkah District Health Service, fax number 03 5862 0510
  • By email - bromsro@humehealth.org.au
  • By mail - if you prefer to use normal mail, please send your feedback to Numurkah District Health Service, PO Box 128 Numurkah, Victoria, 3636.

If you have a complaint, you can call our Complaints Liaison Officer on 03 5862 0555 and you may also contact:

For Hospital patients

Victorian Health Services Commissioner 30/570 Bourke St
Melbourne 3000 Tel. 03-8601 5222 or 1800-136 066 Fax 03 8601 5219
Email: hsc@dhs.vic.gov.au
Website: www.health.vic.gov.au

 

For Aged Care related complaints

Complaints Resolution Scheme GPO Box 9348 Melbourne Vic 3001 Freecall: 1800 550 552

or

Residential Care Rights Suite 4B, 343 Little Collins St. Melbourne 3000 Freecall: 1800 133 312