Finance & Administration
The Finance & Administration Department of NDHS provide a range of patient, resident and client services including:
Private Patient Billing By electing to utilise their private health insurance, our patients enjoy:
- A renovated facility and use of TV in all rooms
- Treatment by doctors from the clinic of their choice
- No paperwork hassles - we do all the paperwork for our patients and take care of any bills incurred
- No out-of-pocket expenses / gap fees
Our patients continue to receive the highest possible standard of care. For NDHS this means the health funds contribute significantly to the cost of our private patients' care. NDHS Administration and Nursing staff can assist patients in using their private cover should they choose this option. The Simplified Billing Service is subject to audit on behalf of Medicare on September 30 each year.
Radiology Administration
NDHS has an x-ray service using Computerised Radiology (CR). Focus Radiology and Nuclear Medicine read and report the results of x-rays to the referring doctor. Reports for non-urgent x-rays are available the following day. The reports for inpatients and urgent outpatients are available very soon after the x-ray, in some cases within 10 - 15 minutes of a patient being x-rayed. Discs of images are available from Reception upon request, also within 10 minutes for patients who need to take them back to their local doctor or specialist appointment. Certain specialists require images on film. If this is required, contact Reception. These are usually ready for collection from NDHS or Focus Radiology within 48 hours. NDHS Administration staff can assist patients in utilising their Medicare Cover or DVA card where applicable. To make an appointment, phone Reception on (03)58620 555. In order to avoid traffic through the Acute Ward, clients are requested to attend the main Finance & Administration Office in the first instance for appointments.
Aged Care Administration
Karinya - This is a 30 bed nursing home facility with high care needs. Numurkah Pioneers Memorial Lodge - This is a 36 bed "ageing in place" facility.
To be eligible for entry at both the facilities, prospective residents will need to be assessed by the Aged Care Assessment Service following a referral from your general practitioner. The Aged Care Assessment Service can be contacted on (03)58236 000. NDHS Administration staff can assist prospective residents and their families through eligibility, fees, charges and admission process. Contact in the first instance can be made by telephoning (03)58620 555
Independent Living Units - Gwandalan Court
This is an 11 unit retirement village designed for independent living. Eligible residents will be aged over 60 years and be retired from active employment. Contact in the first instance can be made by phoning (03)58620 555.
Reception throughout the facility
| General Ward | |
| P:(03)58620 521 | F: (03)58620 514 |
| Community Health | |
| P:(03)58620 560 | F: (03)58620 569 |
| Karinya | |
| P: (03)58620 451 | F: (03)58620 465 |
| Pioneers Lodge | |
| P: (03)5862 0444 | F: (03)58623 650 |
| Finance & Administration | |
| P: (03)58620 555 | F: (03)58620 510 |